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X-ORIGINAL-URL:https://smithautouniversity.com/
X-WR-CALNAME:Smith Auto University
X-WR-CALDESC:Smith Auto University
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UID:MEC-1062f974abaab97ff378e7c9964a55b1@smithautouniversity.com
DTSTART:20261012T150000Z
DTEND:20261012T160000Z
DTSTAMP:20251218T153000Z
CREATED:20251218
LAST-MODIFIED:20251218
PRIORITY:5
SEQUENCE:0
TRANSP:OPAQUE
SUMMARY:109 BDC Training-Appointments
DESCRIPTION:This course is required for BDC, PA Level 1, PA Level 2, Valet & SA Level 1 Certifications.\nThe purpose of this course is for the associate to understand appointment basics\nThe student will learn the following impact items…\n\nAppointment Basics\nSetting Customer Expectations\nAppointments VS. Non-Appointments\nTaking the Customer Concerns\nHow to answer Customer FAQs\n\nThis class is designed for the following associates… Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts Associate.\nTake Quiz Replays\n
URL:https://smithautouniversity.com/events/109-bdc-training-appointments/
CATEGORIES:All Courses,BDC Certification,Parts Associate Level 1,Parts Manager Certification,Service Advisor Level 1,Service Manager Certification,Valet Certification
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