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METHOD:PUBLISH
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X-ORIGINAL-URL:https://smithautouniversity.com/
X-WR-CALNAME:Smith Auto University
X-WR-CALDESC:Smith Auto University
REFRESH-INTERVAL;VALUE=DURATION:PT1H
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BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-275f6d6e9def3c623a77554df97e93be@smithautouniversity.com
DTSTART:20261215T160000Z
DTEND:20261215T170000Z
DTSTAMP:20251218T163000Z
RDATE;VALUE=PERIOD:20261215T160000Z/20261215T170000Z
CREATED:20251218
LAST-MODIFIED:20251218
PRIORITY:5
SEQUENCE:0
TRANSP:OPAQUE
SUMMARY:203 Additional Services-Fluid Maintenance & Accessories
DESCRIPTION:This course is required for SA Level 2 Certification. The purpose of this course is to provide simple steps into addition sales on the drive.\nThe student will learn the following impact items…\n\nHow to ask for ADDITIONAL items (without offending the customer)\nWhat items to present at specific time and mileage intervals\nWhat items to present to specific vehicles, I.E Diesel, Hybrid, Extreme Conditions\nHow to ask for impulse items (FRIES) to add a 3rd or 4th line on the RO at write up\nHow to ask for an upgrade in engine oil protection\nHow to present ACCESSORIES on the drive\nHOW TO REMOVE ¼ TIME AS OBSTACLE FOR SALES\n\nThis class is designed for the following associates…Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts Associate.\nTake Quiz Replays\n.\n
URL:https://smithautouniversity.com/events/203-additional-services-fluid-maintenance-accessories/
CATEGORIES:All Courses,Service Advisor Level 2,Service Manager Certification
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