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X-ORIGINAL-URL:https://smithautouniversity.com/
X-WR-CALNAME:Smith Auto University
X-WR-CALDESC:Smith Auto University
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BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-f172f064b36a6b29094de02a2d8cd8bc@smithautouniversity.com
DTSTART:20270111T160000Z
DTEND:20270111T170000Z
DTSTAMP:20251218T163000Z
CREATED:20251218
LAST-MODIFIED:20260605
PRIORITY:5
SEQUENCE:1
TRANSP:OPAQUE
SUMMARY:114 PA Keys to Communication–Types of Communication
DESCRIPTION:This course is required for Parts Associate Level 1 Certification. The purpose of this course is to provide the associate an understanding about personal communication approaches and the best ways to interact with the consumer.\nThe student will learn the following impact items\n\nThe $ Value of each phone call – customer\nWhat does great communication look like\nTypes of Communication, Verbal, Tone, Body Language\nHow each type of communication affects the presentation\nHow our attitude affects the communication process\n\nThe goal is for the student to learn the best ways to communicate with a customer. This class is designed for the following associates… Parts Manager, Parts Associates.\nTake Quiz Replays\n
URL:https://smithautouniversity.com/events/114-pa-keys-to-communication-types-of-communication/
CATEGORIES:All Courses,Parts Associate Level 1,Parts Manager Certification
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