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X-ORIGINAL-URL:https://smithautouniversity.com/
X-WR-CALNAME:Smith Auto University
X-WR-CALDESC:Smith Auto University
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CLASS:PUBLIC
UID:MEC-78dc319ed858c2aaaddd5cf24505d4e1@smithautouniversity.com
DTSTART:20261014T150000Z
DTEND:20261014T160000Z
DTSTAMP:20251218T153000Z
CREATED:20251218
LAST-MODIFIED:20251218
PRIORITY:5
SEQUENCE:0
TRANSP:OPAQUE
SUMMARY:111 BDC Training-Driving Business
DESCRIPTION:We encourage all of the positions listed below to attend this webinar!\nThis course is required for SA Level 2 & BDC Certification. The purpose of this course is for the associate to learn the fundamentals on driving business to the store.\nThe student will learn the following impact items\n\nWord Traks to drive customer business\nCSI Follow Up\nCSI Follow Up word traks\nSocial Media Reviews\nImplementing BDC in your store\n\nThis class is designed for the following associates… Service Advisor, Service Manager, Cashier, Valet, Technician, Parts Associates.\nTake Quiz Replays\n
URL:https://smithautouniversity.com/events/111-bdc-training-driving-business/
CATEGORIES:All Courses,BDC Certification,Service Advisor Level 2,Service Manager Certification
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