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X-ORIGINAL-URL:https://smithautouniversity.com/
X-WR-CALNAME:Smith Auto University
X-WR-CALDESC:Smith Auto University
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CLASS:PUBLIC
UID:MEC-bbf02912ab6ada49c166dea783cba4ef@smithautouniversity.com
DTSTART:20261013T150000Z
DTEND:20261013T160000Z
DTSTAMP:20251218T153000Z
CREATED:20251218
LAST-MODIFIED:20251218
PRIORITY:5
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TRANSP:OPAQUE
SUMMARY:110 BDC Training-Follow Up
DESCRIPTION:This course is required for BDC and SA Level 2 Certification. The purpose of this course is for the associate to understand how to follow up with the client after the sale.\nThe student will learn the following impact items…\n\nBDC Responsibilities\nCost of Missed Opportunities\nWord Traks to Follow Up on all Opportunities\nWelcome Pack Development\nBenefits of a Welcome Pack\n\nThis class is designed for the following associates… Service Advisor, Service Manager, Cashier, Valet, Technician, Parts Associates.\nTake Quiz Replays\n
URL:https://smithautouniversity.com/events/110-bdc-training-follow-up/
CATEGORIES:All Courses,BDC Certification,Service Advisor Level 2,Service Manager Certification
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